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Health Services Administration Cluster: Healthcare

Health Services Administrator
Health services administrators lead and manage hospitals, clinics, and other health care agencies. They work with state and federal agencies and with governing boards to determine policies and procedures, then ensure that these policies are carried out so that the agency or institution runs smoothly. They provide leadership to the various health care professionals and support staff of their institutions. The administrator’s job includes planning and budget development, patient services administration, personnel issues, and preparing reports. In larger institutions, administrators may manage individual departments or projects.

Nursing Home Administrator
The nursing home industry is growing as the numbers of elderly people increase in North Carolina and the nation. Nursing home administrators organize and direct the operation of a nursing home, hospice, convalescent center, or a continuing care retirement center, following federal and state guidelines. They coordinate the activities of the medical, nursing, technical, clerical, volunteer, and service staffs of the facility and direct the hiring and training of employees. Some administrators may also take care of patients, teach programs, or conduct research.

Certified Medical Assistant -(also listed under Special Technologies and Nursing)
Medical assistants help doctors by performing a variety of clinical and administrative duties. The scope of their duties generally depends on the size of the practice in which they are employed, with those in larger practices tending to be more specialized. Administrative duties may involve telephone monitoring, patient record organization, appointment scheduling, billing, and bookkeeping. Some common clinical assignments may be: taking vital signs, electrocardiography, drawing blood, performing basic laboratory tests, preparing patients for the physician, and assisting the physician during office procedures.

Medical Office Administrator
Medical office administrators perform a variety of tasks to keep a medical office running smoothly. They are familiar with medical practice and terminology and can transcribe medical notes, prepare written reports, handle correspondence, file records, answer the telephone, and bill patients.


    Featured Career - Heatlhcare
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Clinical Nurse Specialist

Salary Range: $42,000-$77,000
Education offered at: UNCG-JSNN (MSN, Cert), WSSU (MSN)
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